Have you ever watched Joe Public on an ice rink? A few glide gracefully by while the majority wobble badly, grab each other in panicky moments of instability that cascade one wobble to all around them. I’ll re-ask that: when you observe how organisations execute the average change initiative would you describe the performance with […]
Learning From Experience
I have always thought it sad how bad we are at Lessons Learned. I have a course on this topic, developed with ESI, for a major bank and available on enquiry. As countless attendees have told me “we should call them lessons observed as we know we do not learn them”. The Reason We (you […]