References

Our training is based on many sources so the list is long!
Primary sources are well known standards to give structure, a basis for audit & credentials BUT well know sources are ‘behind the times’ and generalised and ‘common knowledge’. They are not the insight and detail that reveals more about how to really do the job.

 

The chapter numbers below refer to the chapters of my  >>>draft book<<< on how to cope with change. Each chapter explores ideas that are challenged by or  supported by or otherwise related to the references below.

I say draft because folk tell me they find it hard to read – I don’t but I wrote it! They do and I value others opinions. Generally ‘no smoke without fire’; so if you think you could edit into being a better read than I’m open to offers of collaboration.

Contents
1         Standard sources.
2         PM’s Assignment – Vocation or Accident, Full or Part time.

3         What is ‘Project Success’? Can So Many Really Be So Wrong?.

4         By The Business – Who has the Change Manager’s role.

5         Predicting Emergent Trends in PM; We Can’t say Where We Are Headed.

6         Triggers & Ambidexterity; Bringing Change to the Organisation.

7         Value drivers, Benefits Definition, Social Returns, Aligning capital Transformation with Mission, Values & Context for Vision.

8         Mission  plus Values plus market-place = Vision or Targets or Objectives = Transformation Exit Tests.

9         The Decision Support Package = Benefits Flows Plus Cost Flows = Value {V = (B – C) 7

10      Do Your Nemawashi To Crowd Source Socialised Solutions.

11      Change Marketing or Socialisation of Messages – Spread the message.

12      Changes within Changes And of All Sorts of Shapes and Sizes of Projects.

13      Layer Upon Layer; Back Casts From Value’s Definition – Back-casting & Decomposition.

14      Concurrent Activity – Using Deep Time Over Long Time– Scheduling.

15      Implementation & beyond – Taking Knowledge Into Use Building New Habits.

16      Emergence – An Organisation is a Complex Adaptive System(CAS), So are its Projects and its Context in Society.

Further Research.

17      WIIIFM* Motivation Cheese and Games – Using CAS’s Attractors (Traded Currencies) to Cultivate Emergence.

18      It is all about Capital, It is All about Capacity.

19      Critical (Don’t Be Confused Between) Criteria and Factor: CSFs are Your Sponsor’s Job To Ensure Abundance Of

20      Leadership, Accountability, Escalation and Issue Management

21      SCOPE Freezing vs Backlogs at ALL Levels – A Philosophy Of Change Management

22      I promise not to exclude from consideration any idea based on its source, but to consider ideas across schools and heritages in order to find the ones that best suit the current situation.

23      Truly Tracking Status – [[Mechanics of EV & ES]]

24      Progress Reports & in-stage in-tolerance control – Telling it like it is WPD, WPI, WPRs.

25      Building Decision Support Packages & Guides to Phase Reviews.

26      Project GPS to Reroute. 

27      The Change Journeys steps and Decisions Between Steps.

28      THE Most Difficult Easy Topic Is Estimating.

29      Errrm, Uncertainty. Is this Estimating Again?.

30      Value of Information & Bounded Rationality – Eh?.

31      The overlooked golden key: Configuration Management –

32      What Is A Team? – High Performance Teaming.

33      Continuity Matters, Discontinuity’s Impact – Handovers from Sales or From Tech to Ops. 

34      The PMs Personal Skills; Motivating, Mentoring & Coaching – Making time for your people. 

35      Be well networked.

36      Workshop Purposes and Types.

37      Wonderful Workshops; Techniques & Roles in Conduct

38      The Organisation’s Feel & Attitudes or What its Culture makes easy or hard.

39      New Generational Workers.

40      Life Long Learning.

 

  1. Standard sources
  • The Guide to the Project Management Body of Knowledge – PMBoK -Guide® 1st to 6th Ed (6th published Sept 6th 2017)
  • Projects in Controlled Environments (PRINCE) and PRINCE2 2005 and 2009 and 2017 editions
    • To a lesser degree the rest of TSO’s ‘Global Best Practices’ series
  • PRINCE2 Agile
  • APM BoK 5th Ed
  • APM Project Management Pathways

Books & Authors in general

  • John Kotter eg The Heart of Change
  • Eddie O’Beng – Secret Leaders Handbook
  • Eli Goldratt eg The Goal, Its not luck, Critical Chain
  • Free – Chris Anderson
  • The Long Tail
  • Steve Jenner (ROI), Jon Whitty (memes), Steve Tendon (Flow),

2         PM’s Assignment – Vocation or Accident, Full or Part time

“Demystifying the Folklore of the Accidental Project Manager in the Public Sector”. Vanessa Darrell, Government of Western Australia, David Baccarini and Peter E. D. Love, Department of Construction Management, Curtin University of Technology. Perth, Australia. Project Management Journal December 2010 DOI: 10.1002/pmj

“Blowing Hot and Cold on Project Management”. Professor Christophe N. Bredillet Project Management Journal, 41(3), pp. 4-20

American Psychological Association’s journal VoL 85, No. 2, p273-283 John Mathieu et.al explore “The Influence of Shared Mental Models on Team Process and Performance”.

“PMP® certification as a core competency: Necessary but not sufficient”. Jo Ann Starkweather and Deborah H. Stevenson, Project Management Journal Volume 42, Issue 1, pages 31–41, February 2011 DOI: 10.1002/pmj.20174

“The Accidental Project Manager”. Kelley Hunsberger PM NETWORK august 2011 WWW.PMI.ORG.

“The Accidental Project Manager: Surviving the Transition from Techie to Manager”. Patricia Ensworth ISBN: 978-0-471-41011-9

“Delivering Improved Project Management Maturity Through Experiential Learning”, J Rodney Turner, Anne E Keegan and Lynn Crawford, International Project Management Journal Vol 8 No1

“Learning by Experience in the Project-Based Organization” Professor J Rodney Turner and Dr Anne Keegan Department of Business and Organization, Faculty of Economics, Erasmus University Rotterdam and Lynn Crawford Department of Design, Architecture and Construction University of Technology, Sydney

“Experience and Learning in the Workplace: Reflection at Work”. Boud D. and Walker D. 1997. Deakin University

“The Mythical Man Month”. Fred Brooks Jnr ISBN-13: 858-0001065793

“Project managers and the journey from good to great: The benefits of investment in project management training and education” Jalal Ramazani and George Jergeas International Journal of Project Management 33 (2015) 41–52

Top

3         What is ‘Project Success’? Can So Many Really Be So Wrong?

  • The ‘‘real’’ success factors on projects. Terry Cooke-Davies, International Journal of Project Management 20 (2002) 185–190 elsevier.com/locate/ijproman
  • “Critical factors in successful project implementation”. Pinto and Slevin, IEEE Transactions on Engineering Management 1987; 34:22–7’
  • ‘What is Project Success: A Literature Review’. Guru Prakash Prabhakar, The International Journal of Business and Management September, 2008 by
  • Project Management Practices: The Criteria for Success or Failure, Iman Attarzadeh and Siew Hock Ow
  • “Managing the Development of Large Software Systems”, Royce, Winston (1970), Proceedings of IEEE WESCON 26
  • HM Government National Audit Office Guide Initiating Successful Projects Dec 2011 DP Ref: 009782-001
  • Pinto, J.K. and Slevin, D.P. (1988), “Project success: definitions and measurement techniques”, Project Management Journal, Vol. 19 No. 1, pp. 67-73
  • “Critical success factors in projects: Pinto, Slevin, and Prescott – the elucidation of project success”, Ralf Müller, Kam Jugdev ,International Journal of Managing Projects in Business, Vol. 5 Iss: 4 pp. 757 – 775 http://dx.doi.org/10.1108/17538371211269040
  • de Wit, A. (1988), “Measurement of project success”, International Journal of Project Management, Vol. 6 No. 3, pp. 164-70.
  • “Project management: cost, time and quality, two best guesses and a phenomenon, its time to accept other success criteria”, Roger Atkinson, International Journal of Project Management Vol. 17, No. 6, pp. 337-342, 1999
  • The Logical Framework Method for Defining Project Success, David Baccarini, Project Management Journal Dec 1999
  • International Journal of Project Management 18 (2000) 251-256 Revisiting the golden triangle of cost, time and quality: the role of NPV in project control, success and failure Paul D. Gardiner & Kenneth Stewart
  • International Journal of Project Management Vol. 14, No. 2, pp. 81-87, 1996 The role of project management in achieving project success A K Munns and B F Bjeirmi

Top

4         By The Business – Who has the Change Manager’s role

“Dynamic Capabilities at IBM: Driving Strategy into Action”. Harreld, O’Reilly, Tushman

“Competencies for managing change”, Lynn Crawford and Anat Hassner Nahmiase, International Journal of Project Management, Volume 28, Issue 4, May 2010, Pages 405–412

Accelerating Business and IT Change: Transforming Project Delivery by Alan Fowler and Dennis Lock ISBN: 9780566086045

https://www.change-management-institute.com/

Turner, J.R., Grude, K.V. and Thurloway, L. (1996) The project manager as change agent: leadership influence and negotiation, London: McGraw-Hill.

Speed of Trust, economics of trust – Covey & Merril’s Book
http://www.speedoftrust.com/How-The-Speed-of-Trust-works/book – 13 behaviours

https://hbr.org/2008/05/how-trustworthy-are-you

Pellegrinelli, S. (1997) Programme management: organising project-based change. International Journal of Project Management 1997;15(3) :141-149.

“Strategic sensemaking: challenges faced by a new leader of an SME”. DeKreya and Portugalb, 10th International Strategic Management Conference

“Benefits Realisation Management and its influence on project success and on the execution of business strategies”. Martins-Serra and Kunc International Journal of Project Management 33 (2015) 53–66

“Successful project portfolio management beyond project selection techniques: Understanding the role of structural alignment”. Kaiser, El Arbi and Ahlemann, International Journal of Project Management 33 (2015) 126–139

Top

5         Predicting Emergent Trends in PM; We Can’t say Where We Are Headed

“Future development of Project Management competences” in the Proceedings of the 42nd Hawaii International Conference on System Sciences – 2009 by A.J.Gilbert Silvius, Ronald Batenburg

“How Toyota and Linux Keep Collaboration Simple”. Harvard Working Knowledge http://hbswk.hbs.edu/archive/4928.html

Enterprise 2.0: The Dawn of Emergent Collaboration. Andrew McAfee, MIT Sloan Review Vol47 No.3

http://www.nikoniko.co/ (it is dot-“co” not dot-com), http://emotional-apps.com

www.teamwork.com and https://basecamp.com/.

“Emergent trends and passing fads in project management research: A scientometric analysis of changes in the field”. Julien Pollack, Daniel Adler, International Journal of Project Management 33 (2015) 236–248

“Pluralism in Project Management: Navigating the Crossroads of Specialization and Fragmentation Jonas Söderlund International Journal of Management Reviews, Vol. 13, (2011) 153–176 DOI: 10.1111/j.1468-2370.2010.00290

ICB 3.0 (International Competence Baseline). International Project Management Association (IPMA) http://ipma.ch/resources/ipma-publications/ipma-competence-baseline/

www.irnop.org (International Research Network on Organizing by Projects)

The Relevance of Historical Project Lessons to Contemporary Business Practice Mark Kozak-Holland Ph.D. Thesis 2013 1 Salford Business School

“Uncovering the trends in project management: Journal emphases over the last 10 years” Lynn Crawford, Julien Pollack, David England, International Journal of Project Management 24 (2006) 175–184

Inquiring Into The Temporary Organization: New Directions For Project Management Research Johann Packendorff, Scandanavian Journal of Management Vol.11 No.4 1995 p319-333

“Analyzing project management research: Perspectives fromtop management journals”. Young Hoon Kwak, Frank T. Anbari. International Journal of Project Management 27 (2009) 435–446

“Rethinking Project Management: Researching the actuality of projects” Svetlana Cicmil, Terry Williams, Janice Thomas, Damian Hodgson. International Journal of Project Management 24 (2006) 675–686

“Social Media for Project Managers”. Elizabeth Harrin, ISBN-13:978-1935589112

Top

6         Triggers & Ambidexterity; Bringing Change to the Organisation

“Learning style inventory”. Kolb, David A. McBer and Company, 1999.

“Organizational Ambidexterity: IBM and Emerging Business Opportunities” O’Reilly, Harreld and Tushman California Management Review Vol 51 No 4

Facilitating organizational ambidexterity through the complementary use of projects and programs Pellegrinelli Murray-Webster and Turner. International Journal of Project Management 33 (2015) 153–164

“The Age of Unreason: New Thinking For A new World”. Charles Handy, ISBN-13: 978-0099548317

Ambidextrous Organizational Culture, Contextual Ambidexterity and New Product Innovation: A Comparative Study of UK and Chinese High-tech Firms Catherine L. Wang and Mohammed Rafiq British Journal of Management, Vol. 25, 58–76 (2014)

The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action by Jeffrey Pfeffer, Robert Sutton Harvard Business School Press ISBN 978-1578511242

Top

7         Value drivers, Benefits Definition, Social Returns, Aligning capital Transformation with Mission, Values & Context for Vision

“Customer relationship management: Finding value drivers” Keith A. Richards, Eli Jones, Industrial Marketing Management 37 (2008) 120–130

“Valuation: Measuring and Managing the Value of Companies”, 5th Edition, Tim KollerMarc GoedhartDavid Wessels, McKinsey & Company Inc., ISBN: 978-0-470-42465-0

“Accelerating Business and It Change: Transforming Project Delivery” Alan Fowler, Dennis Lock. ISBN 13: 9780566086045

“Managing benefits: optimizing the return from investments”. Steve Jenner ISBN-13: 978-0117081109

“Earned Benefit Method For Controlling Program Performance”. Crispin Kik Piney. http://www.pmi.org/learning/earned-benefit-method-program-performance-6180

Top

Real Options

8         Mission  plus Values plus market-place = Vision or Targets or Objectives = Transformation Exit Tests

American Psychological Association’s journal VoL 85, No. 2, p273-283 John Mathieu et.al explore “The Influence of Shared Mental Models on Team Process and Performance”.

“Accelerating Business & IT Change, Fowler & Lock Gower ISBN-10: 0-566-08604-2”

“Managing benefits: optimizing the return from investments”. Steve Jenner, APMG-International: 9780117081109

“The Balanced Scorecard: Translating Strategy into Action”. Kaplan and Norton, ISBN-13: 978-0875846514

Marx Das Capital & http://davidharvey.org/reading-capital/ Distinguished Professor of Anthropology & Geography at the Graduate Centre of the City University of New York (CUNY)

Proceedings of the “Third International Working Conference on Dynamic Modelling of Information Systems. Noordwijkerhout, The Netherlands, June 9-10, 1992 University of Delft, Department of Information Systems, 1992 The Dynamics of Commercial Processes: Concurrency of Events and Episodes Alan Fowler and David Franks

Proceedings of the “International Working Conference. on Dynamic Modelling of Information Systems” Noordwijkerhout, The Netherlands, April 9-10, 1990 TU Delft, Department of Information Systems, 1990 The Application Of Parallelism In Commercial Dynamic Information Systems: The Forth-Clyde Project Alan Fowler & David Franks

“To Reach Your Goals, Make a Mental Movie”. Srini Pillay, Harvard Business Review MARCH, 2014

Top

9         The Decision Support Package = Benefits Flows Plus Cost Flows = Value {V = (B – C)

“How Optimism Bias and Strategic Misrepresentation Undermine Implementation”. Bent Flyvbjerg Concept Report No 17 Chapter 3 Institutt for Bygg, Anlegg og Transport Norges Teknisk- Naturvitenskapelige Universitet

“Paying People to Lie: the Truth about the Budgeting Process”. Michael C Jensen, Harvard Business Review Nov 2001

“Accelerating Business and It Change: Transforming Project Delivery” Alan Fowler, Dennis Lock. ISBN 13: 9780566086045

Curbing Optimism Bias and Strategic Misrepresentation in Planning: Reference Class Forecasting in Practice BENT FLYVBJERG, European Planning Studies Vol. 16, No. 1, January 2008

“Soft Systems Methodology in Action”. Checkland and Scholes, ISBN-13: 978-0471986058

Top

10      Do Your Nemawashi To Crowd Source Socialised Solutions

“The Balanced Scorecard: Translating Strategy into Action”. Kaplan and Norton, ISBN-13: 978-0875846514

“Accelerating Business and It Change: Transforming Project Delivery” Alan Fowler, Dennis Lock. ISBN 13: 9780566086045

“Toyota Production System: Beyond Large-Scale Production”. Taiichi Ohno, Norman Bodek ISBN 9780915299140

Nemawashi – TPS

“The Wisdom of Crowds: Why the Many Are Smarter Than the Few”. James Surowiecki, ISBN-13: 978-0349116051

“A theoretical justification for Japanese nemawashi / ringi group decision making and an implementation of a nemawashi / ringi group decision support system”. Michael D. Wolfe, Decision Support Systems, Volume 8, Issue 2, April 1992, Pages 125–140

“The Machine that Changed the World” James Womack, Daniel Jones and Daniel Roos ISBN: 9781847370556

Top

11      Change Marketing or Socialisation of Messages – Spread the message

Fisher’s Process of Personal Change http://www.businessballs.com/personalchangeprocess.htm and http://www.csu.edu.au/__data/assets/pdf_file/0006/949533/fisher-transition-curve-2012.pdf

“On Death and Dying”. Elisabeth Kübler-Ross ISBN 9780684842233 (1997 Ed)

“Heart of Change: Real-Life Stories of How People Change Their Organizations” John P. Kotter, Dan S. Cohen. ISBN: 9781422187333.

“Before You Can Get Buy-In, People Need to Feel the Problem”, Professor John Kotter, Harvard Business Review 2001

“Perspectives on research in project management: the nine schools”. J. Rodney Turner, Frank Anbari & Christophe Bredillet, Global Business Perspectives (2013) 1:3–28

“The Prince”. Niccolo Machiavelli ISBN 978-1613821152

“Accelerating Business and It Change: Transforming Project Delivery” Alan Fowler, Dennis Lock. ISBN 13: 9780566086045

“Managing Change in Organizations”. Colin Carnall ISBN-13: 978-0273704140

“Accelerating Business and It Change: Transforming Project Delivery” Alan Fowler, Dennis Lock. ISBN 13: 9780566086045

On the development of project management research: Schools of thought and critique. Söderlund, J. (2002). Project Perspectives, 8, 20–31.

“Cova, B., & Sale, R. (2005). Six points to merge project marketing into project management”. International Journal of Project Management, 23, 354–359.

“Internal Project Marketing – A Case Study”. Zackariasson, Blomquist and Wilson, Association of Marketing Theory & Practice Conference 2006.

“Project marketing: Detailing the project manager’s hidden responsibility”. Pinto, J. K. and Colvin, J. G. (1992). Project Management Journal, 22-3, 29-34.

Top

12      Changes within Changes And of All Sorts of Shapes and Sizes of Projects

“Foundations of program management: A bibliometric view”. Karlos Artto, Miia Martinsuo, Hans Georg Geműnden, Jarkko Murtoaro, International Journal of Project Management 27 (2009) 1–18

“Programme management: a critical review”. Lycett M, Rassau A, Danson J. International Journal of Project Management 2004;22(4):289–99.

“Modern Portfolio Theory (MPT)” Harry Markowitz’s 1952 Nobel prize winning ideas

“Capital investment governance: The integrated governance of projects, programmes and portfolios”. Ross Garland 2011 http://www.best-management-practice.com/gempdf/Capital_Investment_Governance_White_Paper_Dec11.pdf

“In search of project classification: a non-universal approach to project success factors” D. Dvir, S. Lipovetsky, A. Shenhar, A. Tishler, Research Policy 27 _1998. 915–935

“Perspectives on research in project management : the nine schools”. Profs J. Rodney Turner, Frank Anbari & Christophe Bredillet, Global Business Perspectives 2013 1(1), pp. 3-28.

Top

13      Layer Upon Layer; Back Casts From Value’s Definition – Back-casting & Decomposition

“Energy backcasting—a proposed method of policy analysis”. Robinson, Energy Policy (1982)10:337–344

“Participatory backcasting: A tool for involving stakeholders in long term local development planning” Dr. Maurizio PROSPERI, Dr. Antonio LOPOLITO Prof. Roberta SISTO Foggia University

The Tipping Point: How Little Things Can Make a Big Difference”. Malcolm Gladwell ISBN-13: 978-0316346627.

“Tipping Point Leadership” W.Chan Kim and R. Mauborgne Harvard Business Review OnPoint 2003 reprint 3353

The Strength of Weak Ties. Mark Granovetter”. American Journal of Sociology, Vol.78 No. 6 p1360-1380.

The Strength of Weak Ties: A Network Theory Revisited“. Mark Granovetter, Sociological Theory, Vol. 1 (1983), pp. 201-233

“Accelerating Business & IT Change, Fowler & Lock Gower ISBN-10: 0-566-08604-2”

“Systems, Messes and Interactive Planning” in “Redesigning the Future: Systems Approach to Societal Problems” Russell Ackoff’s 1974 ISBN-13: 978-0471002963

Past and future of backcasting: The shift to stakeholder participation and a proposal for a methodological framework Jaco Quist,, Philip Vergragt, Futures (The journal of policy, planning and futures studies) 38 (2006) 1027–1045

Participative backcasting: A tool for involving stakeholders in local sustainability planning Annika Carlsson-Kanyam, Karl Henrik Dreborg , H.C. Moll , Dario Padovan Futures (The journal of policy, planning and futures studies) (2008) No.40 34–46

The Second Follower – YouTube

http://forlearn.jrc.ec.europa.eu/guide/4_methodology/meth_backcasting.htm

“Strategy for Sustainability using Participatory Backcasting from Principles”. Augusto Cuginotto

“Backcasting; A Natural Step in Operationalising Sustainable Development”. John Holmberg Chalmers University, Gothenberg, Sweden. Greener Management International Vol. 23 1998

“Backcasting from non-overlapping sustainability principles – a framework for strategic planning.” Holmberg, J. and Robèrt, K-H. International Journal of Sustainable Development and World Ecology 7:291-308.

Several TED.com talks on back-casting.

“Leading from the Emerging Future: From Ego-System to Eco-System Economics2. C. Otto Scharmer and Katrin Kaufer, 2013, ISBN 978-1576757635

“The Breakdown Structure PART ONE: 90% of how to manage projects safely”. Simon Harris, American Society for the Advancement of Project Management http://www.asapm.org/articles/TheBreakdownStructurePt1.pdf

“The Breakdown Structure PART TWO: Getting It Right: Concepts, Principles, Processes and Matching Vocabulary ”. Simon Harris, American Society for the Advancement of Project Management http://www.asapm.org/articles/TheBreakdownStructurePt2.pdf

The Strength of Weak Ties: A Network Theory Revisited“. Mark Granovetter, Sociological Theory, Vol. 1 (1983), pp. 201-233

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14      Concurrent Activity – Using Deep Time Over Long Time– Scheduling

*The Magical Number Seven, Plus or Minus Two: Some Limits on our Capacity for Processing Information. George A. Miller (1956), Harvard University, Psychological Review, 63, 81-97.
*Miller’s paper as evidence of short term memory capacity is widely challenged but 5-9 people is still a good team size.

See Dependency types & resource allocation discussions in  “A guide to the project management body of knowledge (PMBoK® guide). 6th Edition.” Project Management Institute, ISBN 978-1-935 589-67-9 – Eg processes 6.3 Sequence Activities and 6.5  Develop Schedule

“Managing Successful Projects with PRINCE2® Office of Government Commerce TSO (The Stationery Office) – Fifth Edition Crown Copyright 2009 – ISBN: 978 0 11 331059 3

“BS ISO 21500:2012 Guidance on project management”. ISBN 978 0 580 66879 1

IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT, VOL. 48, NO. 3, AUGUST 2001 Applying the Design Structure Matrix to System Decomposition and Integration Problems: A Review and New Directions Tyson R. Browning

“Using the Design Structure Matrix to Plan Complex Design Projects”. Capt. Norbert Doerry, USN http://www.doerry.org/norbert/papers/DSMandComplexity-final.pdf

http://www.dsmweb.org/ includes tutorials, links to commercial and research tools and community links

PSM32 a DSM development tool and tutorials. Don Stewart 1981 http://www.problematics.com/default.asp

Book of Trees – Visual Complexity Manuel Lima ISBN-13: 978-1616892180 http://www.bookoftrees.info/bt/

“The Breakdown Structure PART ONE: 90% of how to manage projects safely”. Simon Harris, American Society for the Advancement of Project Management http://www.asapm.org/articles/TheBreakdownStructurePt1.pdf

“The Breakdown Structure PART TWO: Getting It Right: Concepts, Principles, Processes and Matching Vocabulary ”. Simon Harris, American Society for the Advancement of Project Management http://www.asapm.org/articles/TheBreakdownStructurePt2.pdf

Other scheduling techniques

  • Kanban
  • Scrum
  • Scrumban
  • Critical path
  • Critical chain
  • Drum-buffer-rope
  • Line-of-balance(Linear Scheduling Method)

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15      Implementation & beyond – Taking Knowledge Into Use Building New Habits

“Games People Play: The Basic Handbook of Transactional Analysis”. Eric Berne, ISBN-13: 978-0345410030

http://www.businessballs.com/consciouscompetencelearningmodel.htm#will_taylor_5th_level_conscious_competence Chair of the Department of Homeopathic Medicine, National College of Natural Medicine, Will Taylor

“Conscious competence learning model”. http://www.businessballs.com/consciouscompetencelearningmodel.htm (This resource also cites an earlier description of the conscious competency model.

Pfeffer and Sutton in “The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action”.
“The No Arsehole Rule” Sutton ISBN-13: 978-0749954031

The works of Jean Piaget and of Immanuel Kant.

Schematism chapter in “Critique of Pure Reason”, Kant 1781 (2001 translation by JMD Meiklejohn ISBN-13: 978-1463794767)

Google Scholar; https://scholar.google.com/intl/en/scholar/about.html and https://scholar.google.com/

Microsoft Academic Search http://academic.research.microsoft.com/

Wikipedia https://en.wikipedia.org/wiki/Main_Page

“How adults construct evening meals. Scripts for food choice”. Christine E. Blakea, Carole A. Bisognib, Jeffery Sobalc, Margaret Jastrand, Carol M. Devinee, Appetite, Volume 51, Issue 3, November 2008, Pages 654–662

“The Complete Social Scientist: A Kurt Lewin Reader”. Lewin and Gold (Editor), ISBN-13: 978-1557985323

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16      Emergence – An Organisation is a Complex Adaptive System(CAS), So are its Projects and its Context in Society

“Requisite variety and its implications for the control of complex systems”. Ashby W.R. (1958) Cybernetica 1:2, p. 83-99. http://pcp.vub.ac.be/Books/AshbyReqVar.pdf —Principia Cybernetica Project

“Systems, Messes and Interactive Planning” in “Redesigning the Future: Systems Approach to Societal Problems” Russell Ackoff’s 1974 ISBN-13: 978-0471002963

https://iccpm.com/ Home of the International Centre for Complex Project Management

Fox and rabbit simulations (many on the internet, http://morefigs.net is (was?) the best I’ve seen)

“Thinking, Fast and Slow”. Daniel Kahneman, ISBN-13: 978-0374533557

Further Research

“Surfing the Edge of Chaos: The Laws of Nature and the New Laws of Business”. Pascale, Milleman & Gioja ISBN 978-0609808832

“Brain of the Firm”. Stafford Beer 2nd Ed 1995 ISBN-13: 978-0471948391

Beer’s VSM – https://en.wikipedia.org/wiki/Viable_system_model

Stafford Beer videos on youTube. There are several hours worth of material.

Jon Whitty refuting Complex Projects Part one http://youtu.be/0OlZWztPrf8 and part two http://youtu.be/DCpDEbsXZUg

“A Complex Adaptive Systems Model of Organization Change” Kevin J. Dooley in Nonlinear Dynamics, Psychology, and Life Sciences, Vol. 1, No. 1, 1997

“Project Management In The Age Of Complexity And Change”. Ali Jaafari, Project Management Journal; Dec 2003

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17      WIIIFM* Motivation Cheese and Games – Using CAS’s Attractors (Traded Currencies) to Cultivate Emergence

*What Is In It For Me

“Thinking, Fast and Slow”. Daniel Kahneman, ISBN-13: 978-0374533557;

“Who Moved My Cheese: An Amazing Way to Deal with Change in Your Work and in Your Life” Spencer Johnson ISBN: 9780091816971

The Tipping Point: How Little Things Can Make a Big Difference”. Malcolm Gladwell ISBN-13: 978-0316346627.

“How Optimism Bias and Strategic Misrepresentation Undermine Implementation”. Bent Flyvbjerg, Concept Report No 17 Chapter 3, Institutt for bygg, anlegg og transport Norges teknisk- naturvitenskapelige universitet

 

Shell and Moosa – the art of woo http://www.danieldecker.net/6-ways-to-master-the-art-of-woo-winning-others-over/
Prof. Bradford and cohen influence without authority  https://www.researchgate.net/profile/Allan_Cohen4/publication/232589559_Influence_without_authority_The_use_of_alliances_reciprocity_and_exchange_to_accomplish_work/links/56c25c4408ae44da37ff79b3/Influence-without-authority-The-use-of-alliances-reciprocity-and-exchange-to-accomplish-work.pdf – Lists currencies traded in organisations
Burns & Stalker – Mechanical & Organic 1961 & 1991 & …
Social exchange theory Murdvee https://en.wikipedia.org/wiki/Social_exchange_theory

Network dynamics & Organisational dynamics – relationships with others

Onion – Environment – Org- Nw/k – R/ship – Personal Behaviour

Robert Caldini Persuasion (Pre-suasion)

Adam Grant on TED Are you a giver or a taker?

Four-Frame Model – Reframing Organisations

French and Raven Basics of Power

“Paying People to Lie: the Truth about the Budgeting Process”. Michael C Jensen, Harvard Business Review Nov 2001

“The Goal: A Process of Ongoing Improvement”. Eliyahu M Goldratt ISBN: 9780884271956

“Critical Chain”. Eliyahu M Goldratt ISBN-13: 9780884271536

“The Boundaries of Loss Aversion,” Nathan Novemsky and Daniel Kahneman, Journal of Marketing Research 42 (2005): 119–28.

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18      It is all about Capital, It is All about Capacity

Types of Capital https://www.ttu.ee/public/m/mart-murdvee/EconPsy/5/7._EconPsy_-_Social_capital.pdf

“The Balanced Scorecard: Translating Strategy into Action” Robert S Kaplan, David P Norton (ISBN: 9780875846514

Intellectual Capital Architectures and Ambidextrous Learning; A Framework for Human Resources Management, Kang and Snell, Journal of Management Studies 46:1 Jan 2009

“The Forms of Capital” pp. 241–58, Pierre Bourdieu’s in Richardson’s “Handbook of Theory and Research for the Sociology of Education” ISBN Intellectual Capital Architectures and Ambidextrous Learning: A Framework for Human Resource Management

“The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action” Jeffrey Pfeffer, Robert Sutton (ISBN: 9781578511242)

“Triumph of the Lean Production System”. John Krafcik MIT Sloan Management Review Vol.30 No.1 http://www.lean.org/downloads/MITSloan.pdf

Toyota Production System: Beyond Large-Scale Production. Taiichi Ohno ISBN 978-0915299140

“The Goal: A Process of Ongoing Improvement”. Eliyahu M Goldratt ISBN: 9780884271956

“Critical Chain”. Eliyahu M. Goldratt ISBN 13: 9780884271536

Agile portfolio management: An empirical perspective on the practice in use. Christoph Johann Stettina, Jeannette Hörz, International Journal of Project Management 33 (2015) 140–152

Agile Portfolio Management Jochen Krebs, Microsoft ISBN-13: 978-0735625679

Agile software development and project portfolio management in dynamic environments: an exploratory case study Imbrizi & Maccari International Association for Management of Technology IAMOT 2014 Proceedings

Kanban – Successful Evolutionary Change for your Technology Business. Anderson, David (April 2010). ISBN 0-9845214-0-2.

Successful project portfolio management beyond project selection techniques: Understanding the role of structural alignment Kaiser, El Arbi, Ahlemann International Journal of Project Management 33 (2015)

Supporting Scaling Agile with Portfolio Management: Case Paf.com. Rautiainen, von Schantz, Vähäniitty

Towards Agile Product and Portfolio Management, Jarno Vähäniitty PhD Dissertation Aalto University

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19      Critical (Don’t Be Confused Between) Criteria and Factor: CSFs are Your Sponsor’s Job To Ensure Abundance Of

“Systems Analysis and Project Management”. Cleland, D I and King, W R, McGraw Hill, New York (1983) ISBN-13: 978-0070113114

“Unfinished Voyages” and “the Chaos Report” Sample research reports from Standish Group

Association for Project Management (APM) Glossary https://www.apm.org.uk/glossary

“A new framework for determining critical success/failure factors in projects”. Walid Belassi and Oya Icmeli Tukel, International Journal of Project Management Vol. 14, No. 3, pp. 141-151, 1996

Pinto, J K and Slevin, D P ‘Critical success factors in R&D projects’ Research Technology Management (January-February 1989) 31-35

Morris, P W and Hough, G H The Anatomy of Major Projects John Wiley and Sons, New York (1987)

“Critical Success Factors in Project Management: a Comprehensive Review”. Drs. Shahin and Jamshidian

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20      Leadership, Accountability, Escalation and Issue Management

“Agile Project Management: Creating Innovative Products” Jim Highsmith ISBN: 0-321-21977-5

“Managerial Leadership: the Mcgraw-Hill Executive MBA Series” Peter Topping ISBN-13: 978-0071450942

“Servant Leadership [25th Anniversary Edition]: A Journey into the Nature of Legitimate Power and Greatness”. Robert K Greenleaf ISBN-13: 978-0809105540

“A Guide to the Project Management Body of Knowledge: PMBOK® Guide”, Project Management Institute ISBN-13: 978-1935589679

“Project leaders as boundary spanners: Relational antecedents and performance outcomes.” Sébastien Brion, Vincent Chauvet, Barthélémy Chollet, Caroline Mothe International Journal of Project Management 30

“The Managerial Grid III: A New Look at the Classic That Has Boosted Productivity and Profits for Thousands of Corporations Worldwide”. Jane Mouton, Robert Blake, ISBN-13: 978-0872014701

“The Role of the Project Leader; Mastering the Leadership Role in Project Management”. Dr. Alexander Laufer, Director, Consortium for Project Leadership, University of Wisconsin-Madison

“The Project Leader’s Secret Handook All Change”. Eddie OBeng, ISBN: 9780273622215

Managing Successful Projects with PRINCE2: 2009 Edition, AXELOS Ltd ISBN-13: 978-0113310593

The works of Margret Wheatley, Stephen Covey, Pete Senge, Danah Zohar and Max De Pree

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21      SCOPE Freezing vs Backlogs at ALL Levels – A Philosophy Of Change Management

“Revisiting the golden triangle of cost, time and quality: the role of NPV in project control, success and failure”. Gardiner & Stewart, International Journal of Project Management 18.

DSDM Atern The Handbook Paperback – 2008 DSDM Consortium ISBN-13: 978-0954482220

The Agile Business Consortium

PMBoK Guide 6th Edition Process 4.5 Perform Integrated Change Control

PRINCE2 2009 Chapter 9

ITIL Service Transition Section 4.2 Change Management ISBN 9780113313068

COBIT5 BAI-10 COBIT5 Enabling Processes Build, Acquire, Implement p167-169

“Competencies for Managing Change “. Lynn Crawford, Anat Hassner Nahmias International Journal of Project Management

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22      I promise not to exclude from consideration any idea based on its source, but to consider ideas across schools and heritages in order to find the ones that best suit the current situation.

Alistair Cockburn http://alistair.cockburn.us and http://alistair.cockburn.us/oath+of+non+allegiance

“Big Data: The Management Revolution”. Andrew McAfee & Erik Brynjolfsson, Harvard Business Review October 2012

“Agile Software Development with Scrum”. Ken Schwaber and Mike Beedle, ISBN-13: 978-0130676344

Tom Gilb http://gilb.com/Project-Management

“Quality Is Free: The Art of Making Quality Certain: How to Manage Quality – So That It Becomes A Source of Profit for Your Business” Philip B. Crosby ISBN-13: 978-0070145122

“Managing the Development of Large Software Systems” Winston W. Royce WesCon, Papers of Western Electronic Show and Convention August 25–28, 1970

PRINCE2® http://www.axelos.com/prince2

Russell Ackoff see [[See Chapter 2 Topic 02]]

CADMID http://www.modaf.com/files/MODAF Acquisition Deskbook v0.9.pdf

PMBoK-Guide extensions

  • Construction Extension to the PMBOK Guide ISBN-13: 978-1930699526 as does the US Department of Defence and others.
  • Us Department of Defense: A Guide to the Project Management Body of Knowledge ISN 9780756737221
  • [US] Government Extension to the PMBOK Guide Paperback – 30 Jun 2006 ISBN-13: 978-1930699915

Lean and Six Sigma also have toolsets and process models to offer.

  • “Lean Thinking”. Womack and Jones ISBN-13: 978-0-7432-4927-0
  • “The Machine that Changed the World”. Roos, Joes and Womack, ISBN-13: 978-0-7432-9979-4
  • “Lean Six Sigma For Dummies”. Morgan and Brenig-Jones, ISBN 978-1119953708

A project management framework in the not-for-profit sector is PM-4-NGOs (www.pm4ngos.com and on linked-in).

Project management competencies rather than tools sets are ably described in the GAPPS* Standards. (http://globalpmstandards.org/) *Global Alliance For Project Performance Standards.

The IT industry is full of frameworks, toolsets and process models such as:

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23      Truly Tracking Status – [[Mechanics of EV & ES]]

 

“Earned Schedule For Agile Projects”. Dr Robert Van De Velde’s Measurable News 2014-01

PMBoK-Guide® Processes 4.3, .4, 6.7 and 7.4

“Cost/Schedule Control Systems Criteria: The Management Guide to C/SCSC,” Quentin Flemming, Probus Publishing, 1992. ISBN 978-1557382894

“Schedule is Different”. Walt Lipke, The Measurable News Summer 2003,

“Agile Software Development with Scrum”. Ken Schwaber and Mike Beedle, ISBN-13: 978-0130676344

“Earned Schedule”. Walt Lipke ISBN 978-0557177387

“Earned Value Project Management” Quentin Fleming and Joel M. Koffleman, ISBN 978-1935589082

http://evm.nasa.gov/

“Earned Benefit Method For Controlling Program Performance”. Crispin Kik Piney. http://www.pmi.org/learning/earned-benefit-method-program-performance-6180

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24      Progress Reports & in-stage in-tolerance control – Telling it like it is WPD, WPI, WPRs

“The Pitfalls of Project Status Reporting”. Professors Keil, Smith, Iacovou and Thompson, MIT Sloan Management Review Spring 2014

http://integratedreporting.org and the <IR> Framework http://integratedreporting.org/wp-content/uploads/2013/12/13-12-08-THE-INTERNATIONAL-IR-FRAMEWORK-2-1.pdf

Sarbanes Oxley Act http://www.gpo.gov/fdsys/pkg/PLAW-107publ204/html/PLAW-107publ204.htm or https://www.sec.gov/about/laws/soa2002.pdf

Managing Successful Projects with PRINCE2: 2009 Edition, AXELOS Ltd ISBN-13: 978-0113310593 Managing successful Programmes 2011, AXELOS Ltd ISBN-13: 978-0113313273

A Guide to the Project Management Body of Knowledge, Project Management Institute 2012, ISBN 978-1-935589-67-9

“BS ISO 21500:2012 Guidance on project management” ISBN, 978 0 580 66879 1

Fast Forms for Managing Development Projects”. Kathleen A Demery and Monica M Lusk, ISBN 978-1567261820

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25      Building Decision Support Packages & Guides to Phase Reviews

[[Hmm, all my really great sources for this are proprietary and marked “commercial in confidence”]]

MSP?

OGC gateway Review

HM Gov’s Green & Orange books?

https://www.gov.uk/government/publications/major-projects-authority-assurance-toolkit

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26      Project GPS to Reroute

“The Focussed D* Algorithm for Real-Time Replanning”. Anthony Stentz, Robotics Institute, Carnegie Mellon University

“Analysis of Project Performance of a Real Case Study and Assessment of Earned Value and Earned Schedule Techniques for the Prediction of Project Completion Date”. Eng. Tzaveas and profs. Katsavouni and Kalfakakou in Advancing Project Management for the 21st Century “Concepts, Tools & Techniques for Managing Successful Projects” 29-31 May 2010, Heraklion, Crete, Greece

“Project Duration Forecasting: Comparing Earned Value Management Methods to Earned Schedule”, Walt Lipke The Journal of Defense Software Engineering(Dec. 2008), 10-15.

“Accelerating Business and It Change: Transforming Project Delivery” Alan Fowler, Dennis Lock. ISBN 13: 9780566086045

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27      The Change Journeys steps and Decisions Between Steps

“OGC Gateway™ Review Process OGC Best Practice – Gateway to success” – 6 Slim booklets without ISBN number or other definitive identifier. Can be found online by searching

A Guide to the Project Management Body of Knowledge, Project Management Institute 2012, ISBN 978-1-935589-67-9

The Standard for Program Management Third Edition Project Management Institute ISBN-13: 978-1935589686

The Standard for Portfolio Management Third Edition Project Management Institute ISBN-13: 978-1935589693

Managing Successful Projects with PRINCE2: 2009 Edition, AXELOS Ltd ISBN-13: 978-0113310593 Managing successful Programmes 2011, AXELOS Ltd ISBN-13: 978-0113313273

Management of portfolios OGC ISBN-13: 978-0113312948

HM Treasury Green Book and Tool-Kit, TSO London

A Guide to conducting Integrated Baseline Reviews. A product of the Defence Earned Value Management Implementation Group IBR Sub-Committee

28      THE Most Difficult Easy Topic Is Estimating

Twitter for #noestimates

Woody Zuill’s blog, particularly the noestimates category http://zuill.us/WoodyZuill/category/noestimates/

DOD Directive 5000.01 May 2003, Paragraph E1.1.4

(Student Syndrome in) “The Critical Chain”. Eliyahu M. Goldratt ISBN-13: 978-0884271536

International Function Point Users Group www.Ifpug.org

Association for Advancement of Cost Engineering (formerly the American Association of Cost Engineering) www.aacei.org

Every industry has a library of industry specific estimating models and methods from laser surgery to under sea pipe laying.

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29      Errrm, Uncertainty. Is this Estimating Again?

“Transforming project risk management into project uncertainty management”. Ward and Chapman, International Journal of Project Management 21 (2003) 97–105

“Judgement under Uncertanty; Heuristics and Biases”. Tversky and Kahneman, Science 1974, Vol. 185, No. 4157 pp. 1124-1131.

Strategic and operational risks and opportunities – how are they handled over time, in different project types”. Krane, Rolstadås, Olsson, 2009 PMI Global Congress Proceedings

Rational Choice and the Framing of Decisions”. Tversky and Kahneman, Journal of Business, Vol. 59, No. 4, Part 2

“Against the Gods: The Remarkable Story of Risk”. Peter L. Bernstein, ISBN-13: 978-0471295631

“Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets” Nicholas Nassim Taleb ISBN-13: 978-0141031484

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30      Value of Information & Bounded Rationality – Eh?

“Heart of Change: Real-Life Stories of How People Change Their Organizations” John P. Kotter, Dan S. Cohen. ISBN: 9781422187333.

Maps of Bounded Rationality: Psychology for Behavioral Economics by Daniel Kahneman The American Economic Review, 93(5), pp. 1449-1475, December 2003

The Power of the 2 x 2 Matrix: Using 2 x 2 Thinking to Solve Business Problems and Make Better Decisions”. Lowy and Hood ISBN-13: 978-1118008799

Value of Information in the Oil and Gas Industry: Past, Present, and Future, Bratvold, Bickel and Lohne Society of Petroleum Engineers Reservoir Evaluation and Engineering Aug 2009

http://www.webpages.uidaho.edu/~mbolin/fenner.html

http://www.treeplan.com/chapters/value-of-information-in-decision-trees.pdf

John von Neumann

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31      The overlooked golden key: Configuration Management –

Mil-Std-973

Wikipedia is as good a start point as anywhere and as is Mil-HdBk-61A

IEEE 828-2012 IEEE Standard for Configuration Management in Systems and Software Engineering

http://icmhq.com Institute of Configuration Management

ITIL, p2 and PMBoK_Guide all include basic sections on configuration management. The p2 logic is pretty sound at the project controls level but hard to trace through the manual due to its structure.

“Concepts in configuration management systems”. Susan Dart., Proceedings of the International Workshop on Software Configuration Management (Peter H. Feiler, editor), June 1991, Trondheim, Norway.

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32      What Is A Team? – High Performance Teaming

“The New New Product Development Game”. Takeuchi and Nonaka, Harvard Business Review, Jan 1986.

“Developmental sequence in small groups”. Tuckman, Psychological Bulletin, 63, 384-399.

Stages of Small-Group Development Revisited”. Tuckman and Jensen, Group & Organization Studies, December 1977, 2(4),419-427

“Time and Transition in Work Teams: Toward a New Model of Group Development”. Connie Gersick Academy of Management Journal 1988.

“I, Robot” Asimov ISBN-13: 978-0553294385

“RhetorEthics, or – on Implementing an Aristotelian approach to Machine Ethics” Komuda, Rzepka and Araki in Linguistic And Cognitive Approaches To Dialogue Agents. Rzepka, Ptaszynski and Dybala, AISB/IACAP World Congress 2012

Novel Mechanisms for Natural Human-Robot Interactions in the DIARC Architecture”. Scheutz, Briggs, Cantrell, Krause, Williams & Veale, Association for the Advancement of Artificial

Intelligence (www.aaai.org) “The Influence of Shared Mental Models on Team Process and Performance”. Mathieu, Goodwin, Heffner, Salas and Cannon-Bowers Journal of Applied Psychology 2000, VoL 85, No. 2, 273-283

“A Script for Group Development: Punctuated Equilibrium and the Stages Model”. Dennis, Garfeld and Reinicke

“An outline of general system theory”. Ludwig Von Bertalanffy, British Journal for the Philosophy of Science, Vol 1, 1950, 134-165.

“A Systems Approach to Small Group Interaction”. Stewart Tubbs, ISBN-13: 978-0073534329

Connie Gersick’s wider writings on Punctuated-Equilibrium Model (PEM) Variously 1983, 84, 88, 89 and 1991

“From Comfort Zone to Performance Management; Understanding development and performance”. Alasdair White ISBN 978-2-930583-01-3

“Managing Change in Organizations”. Colin Carnall ISBN-13: 978-0273704140

“The effects of group development, member characteristics, and results on teamwork outcomes”. Miller, Doctoral Thesis University of Toronto 1997

“The Punctuated-Tuckman: Towards a New Group Development Model”. Hurt and Trombley, Texas A&M University

“Shared Mental Models for Human-Robot Teams”. Adams, DeLoach and Scheutz

“Novel Mechanisms for Natural Human-Robot Interactions in the DIARC Architecture”. Scheutz, Briggs, Cantrell, Krause, Williams & Veale

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33      Continuity Matters, Discontinuity’s Impact – Handovers from Sales or From Tech to Ops

Knowledge lost: Challenges in changing project manager between sales and implementation in software projects IJPM 33 2015 Paula Savolainen Jarmo J. Ahonen

Processes 8.3 Control Quality, 5.5 Validate Scope, 4.7 Close Project or Phase – The Guide to The Project Management Body of Knowledge (PMBoK Guide®) 6th Edition Project Management Institute ISBN 9781935589679

“Strategic Planning for Project Management” Harold Kerzner ISBN 0-471-40039-4

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34      The PMs Personal Skills; Motivating, Mentoring & Coaching – Making time for your people

Charles Swindoll quotes. Multiple online sources

“The Art of War”. Sun Tzu, Multiple online sources

Belbin® Team Roles

MBTI (Myers Brigs Type Indicator Instrument & Kersey Bate – Please Understand Me)

“From Comfort Zone to Performance Management; Understanding development and performance”. Alasdair White ISBN 978-2-930583-01-3

“Managing Change in Organizations”. Colin Carnall ISBN-13: 978-0273704140

“The Situational Leader”. Hershey ISBN ISBN-13: 978-0446513425

“Leadership and the One Minute Manager: Increasing Effectiveness Through Situational Leadership II”. Blanchard, Zigarmi and Zigarmi, ISBN-13: 978-0062309440

“21 Ideas for Managers”. Charles Handy, ISBN 978-0787952198

“Developing leaders as symbolic violence: Reproducing public service leadership through the (misrecognized) development of leaders’ capitals”. Tomlinson and O’Reilly Management Learning 44(1) 81–97

Assertive, clear, intentional, request & respond, pro and reactive, promote yourself & others, network mentor and seek a mentor

“Psychological Types (The Collected Works of C. G. Jung, Vol. 6)”. C. G. Jung, R. F. C. Hull (Editor), H. G. Baynes (Translator) ISBN-13: 978-0691018133

Dan Pink: The puzzle of motivation – YouTube 

https://en.wikipedia.org/wiki/Reciprocity_(cultural_anthropology)

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35      Be well networked

“Project leaders as boundary spanners: Relational antecedents and performance outcomes” Sébastien Brion, Vincent Chauvet, Barthélémy Chollet, Caroline Mothe, International Journal of Project Management 30 (2012) 708 – 722

Structural Holes versus Network Closure as Social Capital“. Ronald S Burt, Social Capital: Theory and Research

Structural Holes Wikipedia

Structural Holes and Knowledge Production”. Dorothea Jansen, Regina von Görtz and Richard Heidler, German Institute for Research in Public Administration, September 2008 Conference on Applications of Social Network Analysis

Structural Holes and Good Ideas”. Ronald S. Burt, American Journal of Sociology, Vol. 110, No. 2 (September 2004), pp. 349-399

“Bridges, brokers and boundary spanners in collaborative networks: a systematic review”. Janet C Long , Frances C Cunningham and Jeffrey Braithwaite, BMC Health Services Research 2013, 13:158 http://www.biomedcentral.com/1472-6963/13/158R

The Strength of Weak Ties: A Network Theory Revisited“. Mark Granovetter, Sociological Theory, Vol. 1 (1983), pp. 201-233

Six Degrees of Separation

“The Forms of Capital” pp. 241–58, Pierre Bourdieu’s in Richardson’s “Handbook of Theory and Research for the Sociology of Education”

The Tipping Point: How Little Things Can Make a Big Difference”. Malcolm Gladwell ISBN-13: 978-0316346627.

Cross and Thomas hbr https://hbr.org/2011/07/managing-yourself-a-smarter-way-to-network – Prof. Rob Cross
H Ibarra and M Hunter http://www0.cs.ucl.ac.uk/staff/d.quercia/others/networking.pdf three types of network
CISummit 2013: Kristin Cullen, Leveraging Networks in Leadership and Organizational Development: Proven and Cutting-Edge Approaches

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36      Workshop Purposes and Types

Search “Framing workshop Oil and gas” (without quotes)

“Systems, Messes and Interactive Planning” in “Redesigning the Future: Systems Approach to Societal Problems” Russell Ackoff’s 1974 ISBN-13: 978-0471002963

Rational Choice and the Framing of Decisions”. Tversky and Kahneman, Journal of Business, Vol. 59, No. 4, Part 2

“Thinking, Fast and Slow”. Daniel Kahneman, ISBN-13: 978-0374533557

“A Theory of Framing and Opinion Formation in Competitive Elite Environments”. Chong and Druckman, Journal of Communication ISSN 0021-9916 – Huge included list of Don’t Think Of An Elephant! (How Democrats And Progressives Can Win: Know Your Values And Frame The Debate: The Essential Guide For Progressives”. George Lakoff, ISBN-13: 978-1931498821 Start at the preface, (ignore the US politics if you can). The “updated and expanded” 2014 “All New Don’t….” ISBN-13: 978-1603585941 probably supersedes the original.

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37      Wonderful Workshops; Techniques & Roles in Conduct

“Human Brain Mapping”. Henrietta C. Leiner, Alan L. Leiner and Robert S. Dow, Volume 2, Issue 4, pages 244–254, 1994

Words That Change Minds” Shell Rose Charvet

“Dialogue Mapping: Building Shared Understanding of Wicked Problems” E. Jeffrey Conklin, ISBN-13: 978-0470017685

http://compendium.open.ac.uk/institute/download/download.htm – open source dialogue mapping tool from the Compendium Institute at the UK’s Open University

Systems, Messes, and Interactive Planning” Russell Ackoff

“The Art and Science of Mess Management”. Russell Ackoff, Interfaces, Vol 11 1981

“Issues As Elements Of Information Systems”. Werner Kunz and Horst W. J. Rittel, Working Paper No. 131 July 1970 Reprinted May 1979

“The Treasure at the Bottom of the Brain”. Henrietta C. Leiner and Alan L. Leiner http://grants.hhp.coe.uh.edu/clayne/6397/Unit6_files/Cerebellumreading.htm

“The Heretic’s Guide to Best Practices: The Reality of Managing Complex Problems in Organisations Paperback”. Culmsee and Awati, ISBN-13: 978-1938908408

“Visual Language and Converging Technologies in the Next 10-15 Years (and Beyond)”. Robert E. Horn 2001, Visiting Scholar Stanford University

http://cognexus.org

Multiple articles for Wicked Problems on Harvard Business Review http://hbr.org/search/wicked problems

A SMM of project success

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38      The Organisation’s Feel & Attitudes or What its Culture makes easy or hard

“The Relevance of Historical Project Lessons to Contemporary Business Practice” PhD Thesis, Mark Kozak-Holland, Salford Business School

“Agile Leadership and Management of Change; Project Lessons from Winston Churchill and the Battle of Britain”. Mark Kozak-Holland, ISBN: 978-1554890354

What’s in it for me? Using expectancy theory and climate to explain stakeholder participation, its direction and intensity”. Purvis, Zagenczyk, McCray, International Journal of Project Management 33 (2015) 3–14

“Cultural Dimensions In Management And Planning”. Hofstede, Geert, 1984, Asia Pacific Journal of Management:81.

“Screw It, Let’s Do It: Lessons In Life”. Sir Richard Branson ISBN-13: 978-0753510995

OGC Gateway Review 1 Business Justification and Gateway 3 Investment Decision

“An Exploratory Examination Of Supervisor Undermining, Employee Involvement Climate, And The Effects On Customer Perceptions Of Service Quality In Quick-Service Restaurants”. Mathe and Slevitch, Journal of Hospitality & Tourism Research, Vol. 37, No. 1, February 2013, 29-50

“Project Management Deployment: The Role of Cultural Factors Project Management Deployment”. Bredillet ESC Lille

“How Not To Do Cross Cultural Analysis: Predictive Failure And Construction Flaws In Geert Hofstede’s Case Study”. Professor McSweeney and Drs Brown and Iliopoulou

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39      New Generational Workers

“Connecting Generations: The Sourcebook for a New Workplace”. Claire Raines ISBN-13: 978-1560526933

“This Is Millennials’ Most Embarrassing Secret”, Martha White, Time Magazine Http://time.com/3844483/millennials-secrets

“10 Ways Millennials Are Creating The Future Of Work, Forbes Magazine http://www.forbes.com/sites/danschawbel/2013/12/16/10-ways-millennials-are-creating-the-future-of-work/

“Social Media Use in Hiring: Assessing the Risks”. Jonathan A. Segal, Vol. 59 No.9, http://www.shrm.org/publications/hrmagazine/editorialcontent/2014/0914/pages/0914-social-media-hiring.aspx

“Project managers and the journey from good to great: The benefits of investment in project management training and education”, Ramazani and Jergeas, International Journal of Project Management 33 (2015) 41–52

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40      Life Long Learning

“The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change” by Stephen R Covey ISBN: 9781455892822

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