Key Concepts Product Based Planning (Overview*)

TOC

bulletKey Concepts Product Based Planning (Overview*)
bulletSyllabus: Product-Based Planning
bulletCup of Tea
bullet1st the Products Then the Sequence
bulletProduct Oriented Start To Planning
bullet PBP Supports Division of Technical Actives Into Management
bulletPP01: The Steps Involved in Product-Based Planning
bulletProducts of PBP: A. 22 Product Description
bulletProduct Based Planning: Syntax
bulletSimple Products
bulletIntermediate Products: Integrative
bulletIntermediate Products: Collective
bulletProduct States
bulletProducts of PBP: A20 Product Breakdown Structure
bulletPP02: The Benefits & Uses of PBP – The PBS
bulletPP02: The Benefits & Uses of PBP – The PD
bulletPP02: Benefits & Uses of PBP A23 Product Flow Diagram
bulletCreated in PL2: A5 Configuration Item Record
bulletCreated in PL2 & PL7: A21 Product Checklist
bulletProduct Based Planning: How To Do It!
bulletPBP Refresher
bullet Where in the Eight Processes Product-Based Planning Is Used
bulletPBS Rules
bulletPFD Rules
bulletOne Way To Approach PBS & PFD
bulletWorked Example PBP
bulletSocial Services Scenario
bulletSubmitted PBS Result
bulletSubmitted PFD Result
bulletWhat Could Count As a Product?
bulletApplying PRINCE2®
bulletPBP Practitioner Question

Syllabus: Product-Based Planning

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PP 01 understand the steps involved in product-based planning (p)

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PP 02 understand the benefits and uses of product-based planning (p)

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PP 03 understand where in the eight processes product-based planning is used as described PRINCE2® (p)

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PP 04 describe the purpose and content of the four product-based planning products, and be able to describe which PRINCE2® roles should be involved in their production and use (p)

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PP 05 relate the product-based planning technique and products to the sub-processes of the Planning process

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PP 06 create, modify or discuss a Product Breakdown Structure and Product Flow Diagram, for a given project scenario

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PP 07 create, modify or discuss a Product Description for a product identified in any given project scenario

Cup of Tea

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Final product: A served cup of tea. A22 Product description:...
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Tea with milk & sugar in a China cup with saucer

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Water 100o, English Breakfast tea, 7g white sugar, fresh (skimmed) milk

1st the Products Then the Sequence

Product Oriented Start To Planning

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Product based planning: Applicable to all levels of plan
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A key technique in PRINCE2® (activity based planning is necessary but not key)

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Products required to meet business case dictate activities required
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Activities are identified (PL3), estimated (PL4), resourced & scheduled (PL5)

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Baseline for cost & time management and input to Business Case (IP3 & SB3)

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Each product’s required dictate quality activities
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Identified in PL2, Done in MP2, Checked CS2 & CP1

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Unambiguously defines the products (activities) within each management stage

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*FP: Final Product

PBP Supports Division of Technical Actives Into Management

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Product based planning supports explicit allocation of technical scope to management stages

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Technical stage (lifespan phases) often overlap for schedule optimisation
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Technical stage often delimited by skill used or product created

PP01: The Steps Involved in Product-Based Planning

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Four steps

  1. [Produce] A Product Description of the final products of the project
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    22.3 Written by the customer so the supplier knows the required outcome

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    May be in the Project Mandate, workshop details in SU4 for Project Brief

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    Required in IP1 for formulation of Project Quality Plan

  2. [Decompose into] A Product Breakdown Structure
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    Know the constituent parts that must be produced

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    Carried out in PL2

  3. [Create a] Product Descriptions of each (sufficiently significant) product
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    Describe the quality characteristics of every sub-product

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    Created in PL2 as soon as possible after each product is discovered

  4. [Sequence in a] A Product Flow Diagram
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    Define the sequence of sub-product production & use

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    Performed in PL2

  5. AsBDF: The world’s snappiest mnemonic

Products of PBP: A. 22 Product Description

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The single most important part of any project: capturing what will satisfy the customer
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Captures customer’s & user’s description of all (sufficiently significant) products in the PBS*
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Enables identification & management of activities to develop & quality control all products in project’s scope

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Unique Identifier from or compatible with the configuration management method in use

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Product’s Name/ Title, Purpose, Function, Appearance/ Format/ Presentation standards

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Decomposition as expressed in or exists below that provided in the A20 PBS (eg the chapters in a book)

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Quality Attributes/ Criteria and tolerances (eg Size, Complexity, Robustness etc specifications that will be used when inspecting the finished product) - see A1 Acceptance Criteria and A31 PQP
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May be a cross-reference to common standards, other documents such as customer or supplier Quality Management System or a full description of any ‘yardstick’ applied

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Tolerance ranges: may be a time-based series of improvements that continue post project closure

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Acceptance criteria must define what makes the product fit/ unfit for purpose

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Product acceptance criteria must be compatible with project acceptance criteria

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Quality checking method/ people and skill to be used to validate function and acceptance criteria
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Specific people may be identified in stage planning or earlier if known

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Description of the skills (or specific people) required to develop and check the product
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Clear, unambiguous, agreed single point accountability of who the development and checking tasks have been allocated to (when known)

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Source or derivation of the product or of product information
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Eg Specification, Purchased from…/ Supplied by…

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*And all management products – some of which are partially defined in Appendix A
X-Ref to standards may be in Derivation-eg process std, Format-eg Look&Feel or Quality Criteria-eg Measurement

Product Based Planning: Syntax

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Products may be simple or intermediate
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Simple may be: Internal or external

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Intermediate may be: Collective or integrative
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Made up of lower level intermediate or simple (internal or external) products

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PRINCE2® does not differentiate between “green” and “blue” simple products. A product is either internal (box) or external (ellipse). The convention in these notes is purely to aid illustration of rules governing translation from PBS to PFD

Simple Products

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A simple product is the lowest level of any branch
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Does not need to be further broken down for control, or cannot be broken down

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No difference whether parent is collective or integrative

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Internal shown in a box
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Project manager responsible for [correct] acquisition, creation or amendment

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Work under PM’s control; may be performed by a sub-contractor

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External shown in a ellipse
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Project dependent on a product, often pre-existing that is outside of the PM’s authority & accountability (22.4.6)

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Have no predecessors in a Product Flow Diagram (p.312 PFD bp 4)

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Eg An advertising campaign requires existing logo & corporate brand standards

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External dependencies, but not resource are modelled as external product dependencies

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Resource dependencies are modelled in scheduling (PL5) using classic tools: Prince2 assumes knowledge of activity based planning tools and so omits description

Intermediate Products: Integrative

Intermediate products

Everything except the bottom level (and the top according to the manual, but the top MUST be intermediate of one type or another)

Two types: Collective grouping & integrative assembly

Integrative

An product created from lower level products that requires work to create it from its components, eg assembly or testing

Likely requires its own Product Description and Configuration Item Record

Appears in the Product Flow Diagram

Necessarily after the component parts are available

 

Intermediate Products: Collective

May aid top-down thinking eg “ ‘Legal documents’, now which ones apply…?”

Syntactic sugar: merely tidies up the diagram - does not translate to any work or product so NOT shown in the PFD

Bottom-up thinking groups products with similar values for some attribute of interest

Does not appear in the Product Flow Diagram

No work associated with it

May be helpful to have a product description if quality criteria can be specified at the collective (super-type) level

Also used to show a simple product move through “states of being”

Product States

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22.4.5 States required when:-
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Each state needs its own Product Description
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Testing may need to be spelt out for state changes

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Responsibility may change as states change

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Each state is shown below a 'collective'

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States not required when a product’s development activities can be adequately described and managed during activity planning in PL3

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Products of PBP: A20 Product Breakdown Structure

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Hierarchical model of the “content and function*” of all products to be developed and quality controlled to fulfil the business’ needs
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Shows ‘is composed of’ relationships for the decomposition of the project’s Final Products
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Final Products are fully described in the A26 Project Brief and A31 Project Quality Plan
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Ie All Specialist and Management products (mostly listed in Appendix A) are included

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Products of quality activities related to Specialist and Management products are included

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Decomposition is to the level that:
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A22 Product Descriptions establish the A1 Acceptance Criteria applicable to the associated allocation of work via an A36 Work Package

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Project activity can be in the view of management, auditors and assurance staff be cost-effectively managed to plan

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Identifies ‘internal’ (developed by the project’s activities) products
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Conventionally drawn in boxes

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Identifies ‘external’ (pre-requisite products not developed within the project’s activities)
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Drawn in ellipses by convention

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Identifies groupings of internal and external products
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Integrative products drawn in boxes and collective groupings drawn as a rhomboid by convention

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*Red-Book explicitly says “function” but the PBS simply & only shows composition: the A22 Product Description can state function

PP02: The Benefits & Uses of PBP – The PBS

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Encourages ‘structured thinking’ to clarify all necessary work
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Products viewed / grouped visually as an aid to understanding

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Avoids overlooking products

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Includes all products created, modified or acquired

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Includes all [intermediate] products needed to create or support the final product

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Includes all external product dependencies

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Defines the composition/ derivation of product’s required
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An aid to specifying quality criteria more specifically

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An aid to more accurate estimating (effort, resource and timescale)

PP02: The Benefits & Uses of PBP – The PD

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Product Descriptions (PD) ensure common understanding
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A clear, complete, unambiguous description
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Aids understanding

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Aids estimating

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Given to product creators and checkers
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Build in required quality criteria

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Confirm quality is present using agreed methods and measures

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Quality Criteria distinguish between an acceptable and unacceptable product

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Minimum of 1 per project (for the final product)
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Created as soon as a product is identified

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Advisable to create one for each (sufficiently significant) simple [or integrative] product in the PBS

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Identifies how products are presented

PP02: Benefits & Uses of PBP A23 Product Flow Diagram

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Answers the question ‘what comes next?’:…
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Helps in risk assessment associated with dependencies

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Helps decide placement of control points such as stage boundaries

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Natural lead-in to activity planning using networks and Gantt charts

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Model (Activity on the Arrow directed graph) of the sequence of use of products and dependencies between products
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Contains all and only the simple and integrative products shown in A20 PBS
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External and internal products differentiated

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Flows represent all dependency/ derivation information from A22 Product Descriptions
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Final Products of the project are at the end of the Product Flow Diagram (PFD)

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The PFD must be consistent with the PBS & Product Descriptions
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PBS/ PD are specified at a suitable level of detail for control by the users of the relevant planning level

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Ie Project Board, Project Manager, Team Manager

Created in PL2: A5 Configuration Item Record

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A. 5 Configuration Item Record
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Evolving record of each product’s status from Not-Started, through Work In Progress to Complete

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Created at PL2 when the product is identified in the A20 PBS, Updated to Work in Progress when the A36 Work Package is agreed at CS1 and set to Work Completed at MP3/ CS9 on evidence from the A32 Quality Log

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Reported against when producing A24 Product Status Account and verified for accuracy when performing a Configuration Audit or Verification

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Composition
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Configuration Item Key = {Project identifier + Type of product + Product title + Latest version number}

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Product’s owner, Users and (for document CIs) Copyholders

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Source (EG in-house, or purchased from a third-party), Storage location and if relevant person working on the product & Date allocated

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Current Status

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X-reference to the Life cycle steps appropriate to the product*

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X-reference to Related products, A22 Product Description**, & all A28 Project Issue(s)** triggering changes to this CI

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X-references to CI related correspondence

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*Chief examiner says “Project’s stages” for filtering purposes
**With appropriate consideration of versioning of the A22

Created in PL2 & PL7: A21 Product Checklist

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Created in PL: A21 Product Checklist
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A table of milestones (product related achievements) with status dates expected and achieved

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Basis for progress monitoring supplementing or replacing Critical Path Networks, Gantt charts or other representations

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Started in PL2 (based on the PFD & updated in PL7 with planned dates Updated in CS1, CS2 & CS7 with actuals

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Composition
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Plan identification

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Product names (and/ or CI Identifiers from Configuration Management)

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Planned and actual dates (as calculated in Project, Stage and Team Critical Path Networks and scheduled in Gantt charts & resource profiles)

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Eg: Draft ready, Quality check, Approval

Product Based Planning: How To Do It!

PBP Refresher

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4 Steps: Final Product Described (SU4/ IP1), PBS, PD, PFD (all in PL2)
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Then the activity planning we are assumed to know about (PL3,4,5)

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PBS
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Hierarchical or rooted tree structure showing "Is composed" relationship between products

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Simple products have no breakdown in the hierarchy (leaf nodes)

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Intermediates are a collection of grouped items that
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(Integrative) have to be assembled and probably deserve a Product Description to say how to test

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(Collective) don't assemble and don't require any tests, thus no work associated wit them and will not appear in the PFD

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‘Externals’ shown in ellipses: outside the PM's responsibility ("no line-item in the project's budget") but is a pre-requisite for successful completion

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PD
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What the product is and everything about how to test it Link to quality component

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PFD
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Directed graph showing "comes before" or "is dependent on" relationships

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Contains all and only the simple and integrative products from the PBS

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For the exam "following the rules" is most important consideration

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Traceability between diagrams, correct use of drawing conventions

Where in the Eight Processes Product-Based Planning Is Used

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PL2 is the home of Product Based Planning
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PL3 takes the PFD and adds activities to the arrows as a prelude to creating a precedence diagram for Critical Path Analysis

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SU6àPL2
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Initiation stage products of the project identified

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IP2àPL2
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Specialist products of the project defined by Senior Supplier, Senior User and other experts

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Requires input of product description of final product from the Senior User
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IP6àSB1àPL2

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Specialist products of the 1st stage
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Uses project PBS & PD/ PFD as start point

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CS5àSB1àPL2
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Specialist products of the next stage

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CS8àSB6àPL2
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Configuration audit of status of products in containing plan, Specialist product changes

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MP1àPL2
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Products of the Work Package

PBS Rules

bulletBeware: For exam candidates exam stupidities displace reality. For real practitioners breaking the rules requires you understand the reason the rule was there, wht you need to set the ruke aside and where you will have to compensate later
bulletEnsure wording is a product not an activity or event
bulletEG. Wall - product, Build Wall - Task, Wall Built - Event
bulletIf in doubt ues "Products of..."
bulletEG. "Design" is ambigious whereas "Products of Design" is not

PFD Rules

PFD shows the flow of products (arrows represent the transformation activities in the project. Outside of exams one may approach transition from PBS to AON network in other ways See xr)

One Way To Approach PBS & PFD

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A technique for drawing a PBS and PFD from a Statement of Work* is to list all the products (suggested in the example below by emboldened text) down the middle of a page
[products may be inferred by reference to tasks in the SOW]

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2nd (see illustration 2 sections hence) group list items that either assemble into something larger (integrative products), or are similar in some non-integrated way (collective groupings)

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On the RHS add intermediate products (integrative and collective)

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3rd indicate the sequence of product usage/ creation (suggested below by italics where explicit & underline where implicit) to show what will be the content of the PFD
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On the LHS indicate all “before”, “after”, “then”, and other sequencing words from the scenario

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While the resultant lay-out is not the official standard the intellectual content should be correct

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*From SOW or an exam question in order to find errors in a given PBS/PFD such as Qn5 S:5.2

Worked Example PBP

A local council has realized belatedly that their current Social Services Information Systems (SSIS) will not cope with new legislation. They have one year to be compliant or may then face fines. A new system is proposed. It will also automatically collate data that currently requires 3 staff to do manually.

Up to now the different departments have held their own records on small computers, offering basic facilities. Duplications and omissions are a big problem. This has led to many costly mistakes in payments. These records will have to be corrected by Social Workers before transferring to the new system after it is installed. The old and new programs use the same database software, so no major conversion work will be needed.

A contract will be placed with an external supplier for hardware and software to replace all the current small computers with one powerful machine, which offers many extra facilities plus operating economies. The supplier is already part way through the design of a system, based on specifications agreed with two other councils. The purchase order will be signed as soon as the Project Initiation Document is approved. The supplier also uses PRINCE2.

Five computer operators and seven other SSIS staff will need training in the new hardware and software. There will then be further significant work by SSIS staff to prepare the new system for operational use.

The supplier, in the tender, has offered to make small adjustments at no cost at certain points in the new software to fit in with local practices. From the supplier’s point of view these will have to be carefully monitored in order to stay within a very tight timescale and budget if the supplier is to make a profit. The Council must specify these changes within three months of the contract being signed.

Two hundred Social Services staff will need to be trained to use the new software

Note the answer below is illustrative not exhaustive. There are other products in the scenario (eg transferred records) omitted in the interest of legible diagrams over completeness

Social Services Scenario

Submitted PBS Result

Submitted PFD Result

What Could Count As a Product?

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It is not always clear what counts as a product to be included

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The general rule is if in doubt add it in now
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You can always ignore it later if it proves irrelevant

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Prepared system (integrative or state), Converted data, Transferred data (states), Design of System (External), Specification of changes, Minor Conversion Routines, Local Practices description, Small adjustments

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Signed Purchase order
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Pretty clearly another product given in the example in order to show “states of a product”

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Other Possible Products
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System or New system
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Synonyms for each other?

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Synonyms for SSIS system?

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Software
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Maybe a grouping for application and database software

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Powerful Machine
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Synonym for hardware?

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Marginal products, could be argued about
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3 Removed admin staff?

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Probably (or definitely not specialist) products
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PID
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Management product

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Impact or outcome of project success
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Operating Economies

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Automatic data collection

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Impact of project failure
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Fines

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Existing “things” or circumstances not a product in the project’s scope
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Small computers

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Costly mistakes

Applying PRINCE2®

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PP 06 create, modify or discuss a Product Breakdown Structure and Product Flow Diagram, for a given project scenario

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PP 07 create, modify or discuss a Product Description for a product identified in any given project scenario

PBP Practitioner Question

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Turn to Section:5 Sample Practitioner questions and try question 3
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Re-read the scenario S:5.1

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This question has extensive ‘Additional Information’ and a PBS diagram

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Note the diagram contains errors that you are expected to identify
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Consider how much reading time does this question require!

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Did you make-up enough on other questions?

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How many over-time questions could you handle in the exam?

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Answer the question using a blank answer grid from S:5.3 then mark your answer using S:5.4

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Research any questions where you disagree with the marking scheme
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Note Part A has one question with two right answers, one of which is ‘best’ worth 2 marks and one not so good only worth 1 mark